Job Summary
The Project Coordinator I is a professional consulting services support position within the Program Management and Client Relations Division (PMCR), Project and Client Management Department and will report to the assigned Senior Program Manager (Sr.PGM) or Program Manager (PGM). The Project Coordinator will support the PGMs and Project Managers (PMs) with daily operations related to clients, assist project management, and contract execution, and prepare reports and data summaries as requested. The position requires interacting with and providing technical consulting services to clients and internal cross-functional teams while maintaining a positive attitude and professional manner in a fast-paced working environment. The Project Coordinator will support PGMs/PMs for successful project delivery, achieving financial performance metrics, and assist in client interaction and requests as needed.
Duties and Responsibilities
Duties and associated time allocations will vary depending upon circumstances and will be based on assisting or assuming portions of the workload associated with delivery of contracted work scopes and the client management duties assigned to the PGMs/PMs. Elements of the duties and responsibilities of this position are generally described as shown below:
Client Interactions and Deliverables
Under the direction of the PGMs/PMs, create, write, review, and edit client-facing deliverables and reports and engage in other written communications. Develop client management and professional consulting skills and presentation skills to be able to actively participate in communication with clients.
Internal Communications
Effectively communicate (verbally and in writing) with internal business units and stakeholders. Receive and understand internal reporting from other departments. Analyze, understand, and present data and key performance metrics. Partake in and record conversations and meetings. Participate in various weekly meetings.
Projects
Assist the PGMs/PMs and other Project Coordinators as requested on key aspects of deliverables, initiatives, and elements of technical project management, and the coordination between departments and divisions within the company.
Program Management Support
Assist PGMs/PMs and other Project Coordinators with managing programs to the contracted scope and desired margin. Provide support in monitoring operations and financial performance for adherence to the service parameters, business rules, and operation plans.
Invoicing
Track and review invoicing and assist with invoice related data entry.
Contract Statement of Work/Addendums/Task Orders
Assist with creation and revisions of the work scope portion of client contracting.