Patient Service Representative
Park City, UT 
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Posted 13 days ago
Job Description

Job Description:

This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.

Job Essentials

1. Uses available tools to complete timely and quality submission of bills and follows-up on patient accounts to ensure the prompt and accurate receipt of payments.
2. Uses appropriate follow-up methods and contacts in working with various payer types to ensure timely billing and claim resolution.
3. Performs account analysis for claim acceptance, rejection, or denials to ensure proper payments are received and ensures all account demographics including payer information is accurate and up to date.
4. Satisfies all Intermountain requirements regarding procedural, operational and compliance training and updates.
5. Maintains expected productivity and quality standards including working all daily, weekly and monthly reports timely and accurately.
6. Makes appropriate corrections to accounts during the collection cycle.
7. Communicates effectively and professionally with all internal and external entities. Provides courteous and professional service to all Intermountain patients, affiliates, providers, administrators, employees, co-workers, insurance representatives, vendor representatives, attorneys and other stake holders.


Minimum Qualifications

Two years of customer service experience.
- and -
Keyboarding experience.
- and -
Demonstrated good interpersonal, written, and verbal communication skills.

Preferred Qualifications

Experience in professional office setting.
- and -
Billing or collections experience.

Physical Requirements:

Interact with others requiring the employee to communicate information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

05/07/2024

Location:

Intermountain Health Park City Hospital

Work City:

Park City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.17 - $22.32

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our, and for our ; and our commitment to.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.



Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$17.17 - $22.32
Required Experience
2+ years
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