Motivate, coach and lead a team of 12 14 members to deliver a consistent, exceptional customer experience every time Recruit, hire, train, consistently coach and retain team members Ensure Key Performance Indicators and expectations are met Manage efficiency by staffing Customer Service to meet the fluctuations in customer demands and programs Maintain professional, proac

Perform daily tasks such as job tracking, job reconciliation and invoice reconciliation. Generate and provide reports to clients or internal teams as required. Monitor open tickets and assist in ticket management and resolution. Provide client support to AM IIs and AM IIIs as needed. Handle basic file reconciliation, including validating income files and monitoring proces

Perform daily tasks such as job tracking, job reconciliation and invoice reconciliation. Generate and provide reports to clients or internal teams as required. Monitor open tickets and assist in ticket management and resolution. Provide client support to AM IIs and AM IIIs as needed. Handle basic file reconciliation, including validating income files and monitoring proces

Manage Salesforce Marketing Cloud processes across brands Assist in the execution of campaigns and creation of journeys in Marketing Cloud, consisting of Automation Studio (SQL), automation rules, creation of audiences and data extensions and field management Interpret and implement digital best practices for email/marketing automation, data hygiene, and segmentation Anal

New Product Builds (+Product Build Maintenance) Product research with preferred suppliers to support merchandising our business units Maintain accurate product data costs, ancillary charges, production methods Meet expected due dates Manage projects related to product build and/or store fronts Interpret data and make recommendations Support the product helpdesk resolving

Supervise the daily activities of production staff establish and promote a team based environment Promote andupholdall company safety policies and procedures Ensure that the shift productivityand OEE goals are met Maintain quality and service by promoting and enforcingorganizations standards and procedures Coordinate with scheduling, front office and production leadership

Accountable for attainment and growth of revenue with a focus on exponential and incremental growth, respectively Develop a Market Plan to create new opportunities and build the opportunity pipeline Develop Account Plans by client to deepen relationships & expand into other solutions Effective utilization of all resources, including but not limited to business development

Development and execution of sourcing strategies, supplier selection, and delivery on KPI's, including supplier quality, delivery, and productivity Demonstrate strong leadership, collaborating with business and functional leaders to develop and implement strategies and results around supply chain management Provide strategic direction for the supply chain organization; de

Prepare and operate printing press equipment, in compliance with job specifications and in accordance with company quality standards and procedures. Performs daily/weekly/monthly maintenance on equipment to ensure optimum output. Prepare inks for proper color and consistency. Check paper for type, size, color and quantity. Check plates for correct format. Visually inspect

Manage team of up to 10 Software Developers Manage staff time, work assignments, and skill building activities Act as primary coach, mentor, and trainer to team members Support incident and problem resolution Lead code reviews and ensure coding standards and security practices are followed Participate in projects as a consulting resource Support product enhancements and s

Collaborate with the marketing team, sales teams, and other stakeholders to create cohesive and effective brand strategies, content, and messages for all of our products and channels, including but not limited to Social Media accounts Sell sheets PowerPoints samples signage product displays tours Trade shows Customer direct meetings and presentations Develop content for a

Prepare and operate printing press equipment, in compliance with job specifications and in accordance with company quality standards and procedures. Performs daily/weekly/monthly maintenance on equipment to ensure optimum output. Prepare inks for proper color and consistency. Check paper for type, size, color and quantity. Check plates for correct format Visually inspect

Prepare and operate printing press equipment, in compliance with job specifications and in accordance with company quality standards and procedures. Performs daily/weekly/monthly maintenance on equipment to ensure optimum output. Prepare inks for proper color and consistency. Check paper for type, size, color and quantity. Check plates for correct format. Visually inspect

Include Respond promptly to customer inquiries via phone, email, or chat. Assist customers in navigating products/services and provide accurate information. Resolve product or service related issues in a timely and effective manner. Ensure a positive customer experience throughout all interactions. Identify and analyze customer needs to offer appropriate solutions. Escalat

Properly set up thecasemaker equipment to the specifications required, and operate the machine producing the best quality product possible in a productive manner. Maintain the equipment in good working condition through a regular maintenance schedule. Maintain a clean and organized work area. Accurately maintain a daily production sheet and properly log all production inf